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Accommodations

La Mamounia

Marrakech, known as the Pearl of the South or the Red City, is located at the foot of the Atlas Mountains. Situated at the crossroads of the Sahara and the High Atlas, it is home to nearly 1.5 million people, Marrakech is the 4th largest city in Morocco. The city is divided into two distinct parts: the Medina or historic city, and the new city whose main districts are called Guéliz and Hivernage.

Guéliz is now the commercial city center. It was established by the French amid the Protectorate. The Hivernage district is home to many resorts. In recent years, the city has grown on the outskirts, particularly in the West, with the emergence of new residential neighborhoods such as the Targa region or the extension of Avenue Mohammed VI.

The city was established in 1062 by Youssef Ibn Tachfine, the first king of the Almoravid line. Several other dynasties were interested in Marrakech and its strategic location on the plain of Haouz and the foothills of the Atlas Mountains, especially the Almohads and Saadians, who have left several monuments and sites. an oral and material heritage of great value. Marrakech had a turbulent history until the Independence of Morocco in 1956, with rare periods of peace, often due to the ambitions of European countries.

Marrakech is now the center of trade for the region and the center for the transport of minerals extracted from the Atlas. Thanks to its historical richness and to this passage of several ruling dynasties, Marrakech is one of the main imperial and tourist cities of Morocco.

Since its 1929 opening, it has been renowned as one of the world’s finest, leading in high design, ultra-luxe interiors and best-in-class hospitality. Its timeless-yet-modern blueprint received a recent renovation by Parisian architects Patrick Jouin and Sanjit Manku. A legendary hotel with a rich past, the site dates back to the 18th century, when the son of Sultan Mohammed Ben Abdallah transformed its fragrant grounds – a visual cacophony of wild olive and orange trees, cacti, palms and bougainvillea – into a venue for lavish garden parties.

Preserving the strong foundations of the property’s heritage, spaces have been reinvigorated to draw in new food and beverage experiences including an underground wine bar, a caviar and champagne room and rooftop DJ lounge. There’s also a moody-hued 21-seat cinema, while guest rooms and public areas have received fresh flourish. French pâtissier Pierre Hermé has also arrived, alongside lauded chef Jean-Georges Vongerichten, who has revealed two new dining concepts in the form of an Italian trattoria and Southeast Asian restaurant.

At the spa, you follow the lantern-lit stairs into the hotel’s inner sanctum. It’s likely you’ll have seen images of this iconic spa. Framed by the indoor pool is a gilded Moorish plinth, subdued colors, marble and rounded curves envelope further.

Legendary guests have passed through La Mamounia. It was from his room at the hotel that Winston Churchill declared Marrakech the most beautiful place in the world. Spending his winters here, from his third-floor suite – now the grand Churchill Suite – he would paint the city scene below. Theodore Roosevelt came on Churchill’s recommendation; Alfred Hitchcock filmed scenes for The Man Who Knew Too Much; Yves Saint-Laurent, Charlie Chaplin and Francis Ford Coppola holidayed here; so came The Rolling Stones, and Paul McCartney composed Mamunia in situ. Other notable guests include Joan Collins and Elton John.

Note: Each guest room features a king bed, plus garden views. Rooms with particular views will be randomly assigned at check-in. Resort check-in time is 3:00 PM, and checkout time is 12:00 PM.

Contact Information

Throughout your stay, you may be reached as follows:

La Mamounia

Address: Avenue Bab Jdid | Marrakech, Morocco 40040
Telephone: 011-212-524-388-600
Email: [email protected]

Success Summit Travel Headquarters

Success Summit Travel Headquarters is handling all the details. If you have any pre-travel questions, please contact Travel Headquarters at the following between 9:00 AM-5:00 PM, MDT.
Phone: 303-996-6152
Email: [email protected]

TRAVEL TIPS

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TRAVEL TIPS

Language

Moroccan Arabic is the official spoken language of Morroco, with French being the country’s second language. However, many individuals in the tourism industry and those in some shops do speak English, so you should not encounter any communication problems.

Medical Information

As a travel company, we cannot give medical advice. However, it is always a good idea to consider, in consultation with your own physician, your personal medical needs whenever you plan to travel. Note: For certain destinations, you may be required to provide proof of immunization records. It is ultimately your responsibility to secure any specific medical immunizations to meet country-specific travel requirements.

Prescriptions

Please be sure you have an adequate supply of any prescription medication prior to departure. If there are any questions regarding your medication, please consult your physician. It is best to carry medications in their original containers. Always carry essential medications in your carry-on bag.

Sun Warning

The sun’s intensity can be quite strong in Marrakech. To avoid burns, it is advisable to limit your sun exposure, wear a hat or visor, SPF shirt and use sunscreen. It is also important to hydrate, so drink plenty of water.

Electric Current

In Morocco, you will find Type C and Type E electrical plugs (the kind used in Europe). For more information on the voltages of these plugs (and to view images of each plug/outlet type), visit WorldStandards.eu.

  • If your travel appliances operate on a different voltage and/or have a different plug/outlet type, it is the responsibility of each traveler to bring the appropriate adaptor kit and/or current convertor as these may not be provided (or unavailable upon request) in your guest room when traveling abroad.
  • For your convenience, a hair dryer is provided in each your guest room.
    Note: The La Mamounia does not provide an iron/ironing board in your guest room; however, they are available upon request.

Travel Tips

For safety and easy access, carry your travel documents, valuables, vital medicines and any irreplaceable items on you or in a carry-on bag when you board your flights. Do not pack these items in your checked luggage.

  • Leave valuable jewelry and electronics at home or store them in your in-room safe.
  • Although they are a minority, pickpockets and purse-snatchers can ruin the unwary traveler’s trip. Only take what you need (and leave your passport in your in-room safe) while touring and be especially careful in crowded public areas; always keep your wallet, cash and camera/smart device in a secure cross-body bag or the interior side of a backpack versus a pocket. Do not hang any items on the back of a chair.
  • Make copies of your required travel documents (passport, driver’s license, etc.) and credit cards before you depart for your trip; leave one copy at home with a friend or relative and take one copy with you in your carry-on luggage. Store the copy in your in-room safe with your excess cash and valuables.

Time Zone

Unlike the United States’ two 12-hour timetables, European countries follow a 24-hour timetable. For clarity, simply deduct 1200 from each PM reading (e.g., 1500-1200 = 3:00 PM). During your visit, Morocco will be operating on Western European Summer Time. Therefore, the time difference will be as follows:

Los Angeles
11:00 a.m.
Denver
12:00 p.m.
Chicago
1:00 p.m.
New York
2:00 p.m.
Marrakech
7:00 p.m.

Weather &
Wardrobe

Climate

Average temperatures in Marrakech during the trip range from daytime highs of 79 F, to evening lows of 66 F,. For up-to-date weather information prior to your departure, we suggest you consult accuweather.com or weather.com.

Packing Tips

Pack half of each person’s clothing in separate suitcases, plus a change of clothes for a 72-hour period in your carry-on bag. That way, everyone will have something to wear if your luggage is delayed or lost.

Weigh all luggage prior to departing for the airport and check with your airline(s) for specific checked and carry-on bag weight/size limitations (for both domestic and international travel).

Leave valuables at home and pack anything irreplaceable in your carry-on bag. A good rule of thumb for jewelry is to take only what you will not take off. If you take additional jewelry and valuables, never pack them in your checked luggage, and store them in your in-room safe.

Daytime Attire

When it comes to attire, Marrakech is not overly conservative, although you will notice many women wearing the traditional hijab. You can comfortably wear shorts, dresses, and skirts. The weather in May will be very warm, so be sure to bring sunscreen and a hat or cap to protect your head from the sun.

As many of the streets in the city are cobblestone, it is imperative you bring a pair of comfortable flat-soled shoes.

It’s always a good idea to pack an umbrella and a rain jacket, sweater or wrap for inclement weather or cooler temperatures.

For activities, refer to the Activities tab and look up the attire for each activity.

Evening Attire

For restaurants in Marrakech, please wear Business Casual attire. Jeans are permitted but we recommend not wearing shorts or t-shirts.

For the Awards Dinner, we encourage you to dress in Elegant Desert Attire. For men, this means wearing slacks or long shorts paired with short-sleeve shirts or polos. For women, we suggest dresses, skirts, or long shorts, along with short-sleeve or sleeveless blouses. Note: We will be dining in tents on uneven surfaces, so be sure to wear appropriate footwear.

Attire at La Mamounia

Attire at La Mamounia reflects an emphasis on sophistication. During the day, casual attire is acceptable within the hotel. However, starting at 6:00 PM, shorts, t-shirts, jeans, flip-flops, and other casual wear are not permitted in the restaurants or bars. While there is no formal dress code, guests are required to wear “Elegant Attire” during this time.

MONEY MATTERS

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Currency

The currency of Morocco is the Moroccan dirham (MAD). As of this writing, 1 MAD equals $.09 USD, or $1 USD equals 10.10 MAD. The most up-to-date conversion rates can be found at XE. Monies may be exchanged at the Front Desk of La Mamounia.”

Credit Cards

La Mamounia accepts American Express, Mastercard, and Visa for your personal expenses. Prior to departing for your trip, notify your credit card company that you will be traveling to avoid delays with card authorization. Note: American Express may not be readily accepted outside the U.S. It is best to have a back-up Mastercard or Visa credit card if either of these are your primary form of payment.

ATM/Debit Cards

For locations where you can use your ATM/debit card to obtain cash, contact the financial institution that issued your card or visit the ATM locators at Mastercard and Visa.

Obtaining local currency through an ATM can be less expensive than exchanging money at a currency exchange office. Check with your local bank to make certain your PIN will be valid outside the U.S. to learn about restrictions on amounts that can be withdrawn within a 24-hour period, and for what fees may be charged.

Cellular/Telephone Calls & Internet Connections

Calls made from your guest-room phone (local, long-distance or international) can be very expensive. Most resorts levy a service charge for every call made, plus the applicable rates.

  • Contact your individual cellular provider regarding service and data plans/roaming charges that may apply while traveling.
  • Wireless internet access is available in the guest rooms and is complimentary.

Laundry Charges

Laundry services will be a personal expense. Note: An iron and ironing board is not available in your guest room; however, they are available upon request.

Expenses/Meals

Success Summit has arranged for daily breakfast for each registered guest during the group travel dates. If you opt to dine outside of the resort, your breakfast will be a personal expense. For activities and meals outside of the program, costs in Marrakech are generally expensive. The average cost of a dinner entrée at La Mamounia is 509.50 MAD per person.

Minibar

Please review the price before using any of the minibar contents. The resort staff will keep a separate record of these expenditures for you, which you must settle prior to departure. Purchasing snacks and beverages from a local grocery or convenience store may be a less expensive alternative; however, please check with the resort if storing personal items in the minibar is allowed. Note: Many minibars are outfitted with motion and/or weight sensors that automatically charge for items when moved.

Resort Inclusions

As part of the room rate charged by La Mamounia (compliments of Success Summit), the following amenities are available during your stay.

  • Breakfast daily at the resort restaurant
  • Complimentary internet access in guest room
  • In-room bottled water (replenished daily)
  • Fitness center access
  • Nightly turndown service

Note: If you will be extending your stay at the resort, the resort rate of 9,000 MAD (plus tax) will be a personal expense for all extension nights, based on availability.

Travel Inclusions

Success Summit has provided for your air arrangements, resort accommodations, planned group meals, complimentary internet access, group activities noted as included, luggage handling, designated transfers and gratuities connected with events specified in your daily itinerary during program dates only.

Gratuities: Success Summit furnishes ample gratuities for all group-related program activities. You may feel free to tip on your own for any special or personal services you receive during your stay.